Privacy Policy
Last updated: December 3, 2025
RUNN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you visit our website and use our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Directly: This includes information you provide when you create an account, place an order, contact customer support, or subscribe to our newsletter. The types of personal information we may collect include your name, email address, phone number, shipping and billing address, and payment information.
- Information Collected Automatically: When you access our site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, and information about your interaction with our site, such as pages viewed and products purchased.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Create and manage your account.
- Process and fulfill your orders, including managing payments and shipping.
- Communicate with you, including sending order confirmations, shipping notifications, and responding to your inquiries.
- Send you promotional materials and newsletters, if you have opted in.
- Personalize and improve your experience on our website.
- Monitor and analyze trends, usage, and activities to improve our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform services on our behalf, such as:
- Payment processors to securely handle your payments.
- Shipping carriers to deliver your orders.
- Marketing and analytics partners to help us improve our services.
These service providers are contractually obligated to protect your information and are restricted from using it for any other purpose. We may also disclose information if required by law or to protect our rights.
4. Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights and Choices
You have certain rights regarding your personal information. You can access and update your account information by logging into your account. You may also opt-out of receiving promotional emails from us by following the "unsubscribe" link in those emails.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@runn.fit.